great location, but staff needs improvement

The location provided easy access to my activities in Franklin. The management was friendly and responsive to our needs. The mountain view from the room was beautiful, adding a lovely touch to our stay.

Some staff members were rude and unhelpful when management wasn't present.

Clean room with comfy bed. Wi-Fi slow at times, but decent basic breakfast.

Clean room and comfy bed! Enjoyed my stay while hiking, with quick access to grocery stores nearby. Great place to crash after a long day.

The lack of an elevator made my stay incredibly difficult due to my handicap, and the indifferent service worsened the experience. I struggled with stairs and found the dining options limited.

The Microtel provided a clean room with a comfy bed, perfect after a long day of work. The location was convenient, with grocery stores close by and easy access to local businesses. The staff was efficient and responsive to my needs throughout my stay.

Noise levels from adjacent rooms were disruptive at times.

More pros than cons, but still…

I enjoyed my stay due to the friendly staff and clean room. The location was ideal for visiting nearby attractions, making it a convenient choice for travelers.

Sadly, there was no elevator, which created challenges for those needing assistance. The breakfast options were limited, and could use more variety.

i stayed at microtel after several visits to franklin and it exceeded my expectations. the room was clean, spacious, and the beds were super comfy. i really appreciated the quick access to food and the friendly staff made my stay even better.

breakfast options were limited

We had a great family trip with my son, enjoying the nearby water adventures, including fun rafting. The stay was relaxing, and we appreciated the super comfortable beds that made for a great night’s sleep. Staff made check-in and check-out easy.

In my wife's opinion, the breakfast options could be better suited for families with children.

My family and I had a lovely time at this hotel with a cozy room featuring a delightful window seat, perfect for relaxing. We enjoyed the outdoor seating area and the game room, which offered fun for everyone. The only drawback was that breakfast could have had a few more options, but overall, we had a great stay! 😊

Comfortable Stay with Room for Improvement

I enjoyed a peaceful night in a comfortable queen room, though the TV issues were disappointing. The staff was accommodating, ensuring my pet could stay with me. I'd recommend confirming amenities before arrival. Don't miss the lovely breakfast options. they helped kick-start my day!

Friendly staff made a positive impression during my stay. The location was convenient for easy access to groceries and dining options. Room cleanliness was satisfactory, although some updates were evident, such as minor repairs. Breakfast included hot waffles, which were a nice touch, though the selection was limited. Unfortunately, there was no elevator, making it challenging to navigate with luggage.